Amefel Fajardo
BPO Director
Amefel has more than 13 years of proven experience in business process outsourcing management and operations leadership, She specialize in building and scaling high-performing international teams across BPO, eCommerce, IT, and hospitality sectors. Her career is defined by a track record of delivering operational excellence, optimizing workflows, and driving measurable business outcomes in fast-paced, competitive environments.
As a pioneer in the BPO and remote team industry, she have successfully led the design and execution of innovative outsourcing strategies that enable organizations to expand capacity, enhance service delivery, and achieve sustainable growth. Her leadership philosophy centers on strategic vision, process optimization, and empowering talent, ensuring teams not only meet but exceed performance metrics.
With her experience working with US and Australian companies. She brings a deep understanding of cross-cultural team dynamics, client relationship management, and end-to-end operations, making her a trusted partner for US businesses seeking to leverage the full potential of outsourced and remote workforce models.